Appointment Scheduling
Manage booking, confirmations, reminders, and rescheduling so your front desk stays organized.
What's included
- Schedule and confirm appointments.
- Send reminders and follow up on cancellations.
- Coordinate rescheduling requests.
Services
Practical support for your healthcare practice
Find support for the daily tasks that keep your practice running and your patients connected.
Intake & Eligibility Coordination
Collect intake forms, follow up on missing documents, and check insurance eligibility ahead of appointments.
What's included
- Collect and organise intake forms.
- Follow up on missing documents.
- Check insurance eligibility and benefit information.
Eligibility checks reflect the information a payer provides at the time and don't guarantee coverage or payment.
Remote Patient Monitoring Support
Coordinate patient check-ins, organise submitted readings, and route updates to your clinical team under your protocols.
What's included
- Coordinate scheduled patient check-ins.
- Organise submitted readings for clinical review.
- Route updates and flag concerns under your protocols.
Delivered under your practice's clinical direction. Assistants don't diagnose, treat, monitor continuously, or respond to emergencies.
Social Media Management
Prepare practice-approved content plans, post templates, and captions, and route social inquiries to your team.
What's included
- Plan and prepare content calendars with post templates and captions.
- Schedule practice-approved posts across agreed platforms.
- Route comments and inquiries to your team.
Nothing is posted without your approval. Assistants don't give medical advice through social channels.
Tools
Systems your assistant can work with
We can discuss support for tools including i-Clinic, Practice Fusion, and Care Compass. Tell us which systems your team uses and we'll talk through your workflow during your consultation.
Discuss Your Free Trial