Kimberly Malate
Founder
Kimberly founded Frontline Health Assist with a simple purpose: helping healthcare teams spend less time on administrative tasks and more time caring for patients.
About
Helping healthcare teams get back to care
We believe that the people doing the work in healthcare deserve administrative support that's reliable, trained, and matched to their practice. Not a generalist hired in a hurry.
Our mission
Less administrative pressure. More time for patients.
Frontline Health Assist was built around a straightforward problem: healthcare practices (especially smaller, independent ones) spend a disproportionate amount of their team's time on scheduling, intake, insurance, and follow-up. That time comes directly at the expense of patient care.
We match practices with virtual assistants who are trained before day one, onboarded to your specific workflow, and supported throughout the engagement. The result is reliable help without the cost or complexity of a full-time hire.
We focus on three practice types (homecare, cardiovascular, and behavioral health) because doing a smaller number of things well produces better outcomes than spreading thin across every specialty.
Training first
Every assistant completes HIPAA training and practice-specific onboarding before they begin any client work. No shortcuts.
Honest matching
We tell you if we don't have a strong match available rather than placing someone unsuitable. That includes giving you a clear expected start date.
Try before you commit
The first two weeks are always free. We want you to experience the difference before making any long-term decision.
Team
Meet Our Team
The people behind Frontline Health Assist.
Christine Vito
Co-Founder
Christine helps shape a people-focused approach to virtual assistance, keeping the needs of healthcare practices and the assistants supporting them at the heart of the business.
Ezra Perez
Chief Operating Officer
Ezra oversees day-to-day operations, helping coordinate onboarding, team workflows, and consistent support for healthcare practices.
Careers
Interested in joining as a virtual assistant?
We're always looking for detail-oriented, healthcare-experienced virtual assistants to join our team. If you have experience in medical administration, scheduling, or remote patient support, we'd like to hear from you.